All orders are shipped via Australia Post using the Parcel Post service. 
We offer FREE SHIPPING for all orders over $70 Australia wide. 
For orders under $70 a flat shipping fee of $7.00 will apply. 
Please allow 1-3 days for us to process your order. 
Estimated delivery time within Australia is 3-5 business days. 
If you have not received your package within 7 business days of placing your order please contact us and we will look into your delivery immediately.

All international orders will be shipped via Australia Post with a flat rate shipping fee of $30AU. 
Please allow 10-15 business days to receive your order. 
If you are unable to select delivery for your order please contact us via email to discuss shipping options - folk@folksong.net.au

If you’re not 100% happy with your Folksong purchase we will happily offer you an exchange or store credit within 30 days of purchase. 
Items must be returned in the original condition - unworn, unwashed, with all original tags still attached. Please note - there are no returns on Sale items. 

In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange once your item has been returned. 
Please email folk@folksong.net.au to arrange any exchanges or returns.

Please feel free to contact us if you have any questions about fabrication or size and fit. Generally our fit is relaxed ♡